PLUNJ Loveland Terms & Conditions
PLUNJ Loveland Terms & Conditions
Please review all policies before booking.
Coming to a bathhouse should be a tranquil, enriching experience for every person. That is why we have developed a set of rules that all patrons must abide by. As always, if you have any further questions, please feel free to contact us.
Terms & Conditions
Important Rules
- All memberships are charged on a recurring basis. Members are responsible for managing and canceling their membership if desired. PLUNJ is not responsible for forgotten or charged memberships.
- To allow as many guests as possible to use the space, members are limited to one visit per day.
- Per state ordinance, customers under the age of 14 are not allowed.
Gift Cards
- Gift cards can only be redeemed at the location where they were purchased.
- Gift cards cannot be transferred to other locations and are non-refundable.
Cancellation & Refund Policy
Membership Cancellation
- Members may cancel their membership online or in person at any time.
- To avoid charges for the next month, cancel before the renewal date.
- Guest Passes end on the day of membership cancellation.
Session Cancellation
SISU Memberships
| Timeframe | Penalty |
| More than 12 hours before session | No penalty |
| Within 12 hours of session | $10 penalty |
| No call / no show | $20 penalty |
Unpaid penalties prevent booking future sessions until paid.
TAKT & LAGOM Memberships
| Timeframe | Penalty |
| More than 12 hours before session | No penalty |
| Within 12 hours of session | $10 penalty |
| No call / no show | Loss of session credit |
Unpaid penalties prevent booking future sessions until paid.
Guest Pass
| Timeframe | Penalty |
| More than 12 hours before session | No penalty |
| Within 12 hours of session | $15 penalty to member |
| No call / no show | $20 penalty to member |
One Guest Pass per session for SISU, TAKT & LAGOM members. Members are responsible for booking their guests.
Non-Members
| Timeframe | Refund |
| More than 12 hours before session | Full refund |
| Within 12 hours of session | No refund |
| No call / no show | No refund |
Payment in full required at booking.
Punch Pass
| Timeframe | Penalty |
| More than 12 hours before session | No penalty |
| Within 12 hours of session | $15 penalty |
| No call / no show | Forfeits one visit from the Punch Pass |
Group Bookings
1-Hour Session
- 7 people included
- $25/person for additional guests
- Maximum 10 people
2-Hour Session
- 10 people included
- Maximum 10 people
Cancellation & Rescheduling
| Timeframe | Refund |
| More than 24 hours before session | Full refund |
| Within 24 hours of session | 50% refund |
| No call / no show | No refund |
Payment in full required at booking.
Community Room Bookings
Cancellation & Rescheduling
| Timeframe | Refund |
| More than 24 hours before scheduled use | Full refund |
| Within 24 hours of scheduled use | 50% refund |
| No call / no show | No refund |
Facility Rules
Cold Plunge Usage & Regulations
- Use of the cold plunges occurs at the user's own risk.
- Elderly persons and those currently suffering from, or have ever suffered from any form of heart disease, diabetes, or high blood pressure should not use the cold plunges until they have spoken with their physician.
- There is no lifeguard on duty.
- Persons suffering from a communicable disease transmissible via water may not use the plunges.
- Persons using prescription medications should consult a physician before using the plunges.
- Individuals under the influence of alcohol or other impairing chemical substances are not allowed to use the plunges.
- Pregnant women should not use the plunges without consulting their physicians.
- Persons should not spend more than 5 minutes in the plunges in any one session.
- Children under the age of 14 years are prohibited from using the plunges.
- Running or engaging in unsafe activities or horseplay in or around the plunges is prohibited.
- Users must shower prior to usage of the plunges.
- Plunge capacity is limited to 4 persons per plunge.
Sauna Usage & Regulations
- Use of the sauna occurs at the user's own risk.
- No food or drink besides water is allowed in the sauna.
- Do not touch or tamper with the thermostat in the sauna. Doing so can result in expulsion from PLUNJ.
- If you would like to change the temperature in the sauna, please do not touch the controller. Please talk to an employee.
- Please do not sleep in the sauna. Doing so is dangerous and can lead to over-exertion.
- Please use the provided towels to sit on while in the sauna.
- Persons feeling ill or otherwise unwell are prohibited from using the sauna.
- Pregnant women should not use the sauna without consulting their physicians.
- Running or engaging in unsafe activities or horseplay in or around the sauna is prohibited.
- Please be mindful of other guests and their personal space.
- The maximum sauna capacity is 12 people.
- Please use caution when applying water to the hot stones. Ensure that no part of your body is directly over any of the stones. The steam coming off of the rocks is very hot and can burn you.
PLUNJ reserves the right to charge your credit card for any penalties related to no-shows, missed sessions, or other outlined fees. For questions about charges, contact the originating location.
We appreciate your cooperation and understanding.
