COLD PLUNGE CLOSURE - AN EXPLANATION
First things first, you and our customers are the most important part of PLUNJ. Because of that we wanted to take a few minutes to update you on a few important items that have been happening in the background with PLUNJ. We feel that transparency is key and before we make a big change like the one we will be discussing, we want to make sure you are all in the “know” of the situation.
Over the last year, we have worked closely with the state and county Health Departments to identify what compliance regulations PLUNJ needs to follow in order to operate. Through those conversations we have come to the conclusion we will comply with the pool code regulations set forth by the Utah state health code. With that said, while our current cold plunges are “commercial ready”, however, they do not meet all the requirements of the state and county pool code. We feel strongly that by meeting this code, we can provide an even better experience for you, our customers. For more details, see the “A Few More Details” section below”.
Which leads us to the meat of our announcement. As of today, 4/19/2023, customers will no longer have access to the cold plunges. In the meantime, we will remain open for use of the sauna and bucket shower (which will be colder) until the new cold plunge will be put in place.
These changes are not being made because there were complaints about hygiene, or because anyone was negatively impacted by using the current cold plunges. We, in reality, want to be as compliant as possible and based on current conversations with the county, we feel this difficult step is the right move forward.
How will we Become Compliant?
Luckily, over the last year, we have worked with a fantastic group of engineers and architects to develop our own proprietary cold plunge. This plunge will not only bring us up to code, but will also help remove many of the bottlenecks we ran into with the previous tubs. They will be safer, cleaner, and provide an even better experience for customers.
Once plans are approved by the Health Department, we will need to close while the new tub is being put into place. We will communicate those dates as soon as possible. Until then, the sauna and bucket shower will be available.
What This Means for Customers.
Only the sauna and bucket shower will be available. Once we have approval for the new tubs we will close the entire space for the renovation.
However, until the renovation occurs, we would still like to operate to make sure we can continue to provide employment for our hosts, cover a few expenses, as well as continue to provide a quality sauna experience. During this time, one hour sessions will only be $15 for general admission.
For members, your membership can be paused for the time being until we reopen. If you want to pause your membership, please contact us directly. This will make it much easier for you to reinstate the membership without having to go online and resign up. Alternatively, if you would like to keep your membership you can continue to come at the regular rate, and your guest during this time will be only $5. Members will need to contact us to let us know how they’d like to proceed.
Punch passes can be used normally during this time if you wish, or you can instead pay the new rate instead of using your punches.
If you have a future appointment (either personal or group) that you have paid for and would like a partial refund, or to cancel as a whole, please contact us, and we will do our best to make sure that all requests are taken care of as quickly as possible.
Gift cards can still be used during the partial closure and after the reopening.
A Few More Details.
When we first opened our doors businesses like ours didn’t exist and it was unclear what code we needed to follow. Are we a pool or do we follow code more closely to a float spa? We didn’t know and tried to work with the Health Department to determine our fit.
Spring 2022 we knew we wanted to franchise and began conversations with the Health Department again. We even presented to the state explaining what our business is and isn’t. At one point it was decided we didn’t need to follow pool code, however, shortly after that decision was rescinded and the final verdict was we in fact needed to follow pool code. We determined, with the Health Department, that we would work together to ensure pool code compliance for all PLUNJ locations.
From that time on we worked with a variety of state groups including various state committees, representatives and boards. The most difficult part about this process was that since the code was not written with businesses like ours in mind, we had to take extra time to appeal to the state for specific variances. We were; in time able to get our variances approved which allowed us to begin work on the Saratoga Springs location, which is now well underway. The goal is to now bring the Provo location to full compliance under the pool code.
It is important to note that while this process has been frustrating, expensive, and in many ways way more difficult than we ever thought, we do feel it is the right move for us to set the standard for businesses like ours moving forward.
A Word From the Owners.
We love each and every one of you and know we would not be where we are without you. Your experience at PLUNJ is at the forefront of every conversation we have.
It is for that reason we have every intention of working with state and local groups to make sure PLUNJ is safe and up to code. We want to be responsible to them, but also to our customers. This situation is not ideal for ANYONE and we also understand this interruption to our services presents quite a few inconveniences to everyone involved. But, temporarily closing our cold plunges, and eventually our doors will give us a chance to provide an even better PLUNJ experience for everyone.
We are confident this is the right move and we are grateful for your understanding as we move forward. We are so excited for the future of PLUNJ.
Please do not hesitate to reach out to us with any questions.