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TERMS & CONDITIONS

 

Important Rules:

  • All memberships are charged on a recurring basis. Members are responsible for remembering and canceling their membership if desired. PLUNJ will not be responsible for any forgotten or charged memberships.

  • To allow for as many guests as possible to use the space, we ask that all members limit themselves to one visit per day. If you would like to schedule an additional session on the same day, please give us a call or a text, and we can schedule you In for a $15 charge.

 

Gift Cards

  • Gift cards are vaild for 12 months from the date of purchase. 

  • Gift cards are non-refundable. â€‹
     

Booking Cancellation and Rescheduling

 

SISU & LAGOM Membership:

  • Cancellation/rescheduling more than 24 hours before appointment: no penalty

  • Cancellation/rescheduling within 24 hours of appointment: $5 penalty

  • No call/no show: $30 penalty

  • Unpaid penalties will prevent members from booking sessions until payment is received

 

Buddy Pass:

  • One Buddy Pass per session for Unlimited & Monthly members

  • Cancellation/rescheduling more than 24 hours before appointment: no penalty

  • Cancellation/rescheduling within 24 hours of appointment: $5 penalty to member

  • No call/no show: $15 penalty to member

 

Non-Members:

  • Payment in full required at time of booking

  • Cancellation/rescheduling more than 24 hours before appointment: full refund

  • Cancellation/rescheduling within 24 hours of appointment: 50% refund

  • No call/no show: no refund

 

Punch Pass:

  • Cancellation/rescheduling more than 24 hours before appointment: no penalty

  • Cancellation/rescheduling within 24 hours of appointment: $5 penalty to push pass holder

  • No call/no show: punch pass holder will forfeit 1 visit on punch pass.

 

Group Bookings

 

Payment in full required at the time of booking

 

1 Hour Group Session (6 people included, additional people $20/person, max 10 people)

  • Cancellation/rescheduling more than 24 hours before appointment: full refund

  • Cancellation/rescheduling within 24 hours of appointment: 50% refund

  • No call/no show: no refund

 

2 Hour Group Session (10 people included, additional people $20/person, max 15 people)

  • Cancellation/rescheduling more than 24 hours before appointment: full refund

  • Cancellation/rescheduling within 24 hours of appointment: 50% refund

  • No call/no show: no refund

 

3 Hour Group Session (15 people included, additional people $20/person, max 20 people)

  • Cancellation/rescheduling more than 24 hours before appointment: full refund

  • Cancellation/rescheduling within 24 hours of appointment: 50% refund

  • No call/no show: no refund

 

Membership Cancellation:

  • Members may cancel their membership online or in person at any time

  • To avoid being charged for the next month, members must cancel before their membership renews

  • Buddy passes will end on the day of membership cancellation. 

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PRIVACY POLICY

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This policy applies to all products, services, and websites offered by PLUNJ, as well as any companies affiliated with PLUNJ.

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If you have any questions about this policy, please contact us through our website.

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Payment Information

  • PLUNJ does not store, keep, or personally collect or retain any specific payment information.

  • All information is gathered, stored, and retained via a third-party payment collection service and complies with PCI and regulatory compliance.

  • If you have questions about how your payment information is used, please contact PLUNJ via our website.

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Personal Information Collected

  • When you sign up for any service at PLUNJ, we collect and retain certain personal information.

  • This information is used for purposes such as responding to your requests, customizing future services and products for you, improving services and products, and communicating with you directly.

  • If you believe any inaccurate or inappropriate information has been obtained or disseminated through your use of the site, please contact us immediately.

  • PLUNJ only shares personal information with other companies or individuals outside of PLUNJ under limited circumstances, such as with your consent, for processing personal information on PLUNJ's behalf, to comply with applicable laws, or in the event of a merger or acquisition.

  • PLUNJ may also share certain pieces of aggregated, non-personal information with third parties.

  • Please contact PLUNJ through our website for any additional questions about the management or use of personal data.

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Security

  • PLUNJ takes appropriate security measures to protect against unauthorized access or alteration, disclosure, or destruction of data.

  • Access to personal information is restricted to PLUNJ employees, contractors, and agents who need to know the information to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline if they fail to meet these obligations.

  • When you use PLUNJ services, we make a good faith effort to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.

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Cookies

  • Cookies are alphanumeric identifiers that are used to transfer information between your browser and PLUNJ's servers.

  • We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

  • You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

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